How to Contact the Benefits Office

Address:

Benefits Services
RBT (Connect) Ltd
Civic Building
Walker Place
Rotherham
S65 1UF

Telephone:

Advice on Benefit Appeals - 01709 336006 (8.30am to 5.30pm)

Benefit Enquiries - 01709 336006 (8.30am to 5.30pm)

Fraud Hot Line 0800-028-2080 (Open 24 hours)

Recovery of Benefit Overpayment advice - 01709 336006 (8.30am until 5.30pm)

Minicom Users - 01709 823536

Fax:

01709 823397

Email:

benefits@rotherham.gov.uk

Where to get help with your claim.

We currently have three Customer Service Centres where you can go for help and advice on benefits:

Civic Building (Town Centre – Opposite Library & Arts Centre)
Walker Place
Rotherham
S65 1UF

Station Street (next to Community Library)
Swinton
Rotherham
S64 8PZ

New Street
Dinnington
Sheffield
S25 2EX

If you need help with your application, more information or you want documents to be copied; you can call at any of the above offices at the times listed below:

Opening times are 8.30 to 5.30 (Monday – Friday), last ticket 5.00pm.

An appointment system is available – phone 01709 336006 for more information.

Home visits are available for customers who are unable to visit one of our offices due to disability, age or health problems. Please ring 01709 336006 (8.30 to 5.30 for further details).

District Office Opening Times

We also operate an advisory service at District Housing offices around the Borough at the following times:

Advice Leaflet Can We Help You ? (781Kb)