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 Home >  Benefits >  Housing and Council Tax Benefits >

Changes in Circumstances

What do I do if I have a change in circumstances?

All changes in circumstances must be reported in writing immediately to the Benefits Office.

This is a PDF Document icon Change in circumstances form (1.6MB), complete and return to:

Benefits Services
RBT (Connect) Ltd
Civic Building
Walker Place
Rotherham
S65 1UF

If the change results in an increase in benefit, you must let us know within one calendar month of the date of the change. If you delay in telling the Benefits Office you will only be paid the increase from the Monday following the date you reported the change (unless there are special reasons for the delay).

If the change results in a reduction of benefit, it will be effective from the Monday following the actual date the change occurred.

Examples of Changes in Circumstances that must be reported

  • Starts/stops receiving Income Support or Job Seekers Allowance.
  • Starts/stops work.
  • Works more/less hours.
  • Changes in Income or Savings.
  • Changes in Tax Credits.
  • Has a child leaving home or school.
  • Someone moves into/out of the household.
  • Change of address.
  • Rent increase/decrease.
  • Non Dependants change in income/circumstances.
  • Goes into hospital/out of hospital.
  • Is on remand or in prison.

Please note that failure to report a change in circumstances is an offence that may lead to prosecution.